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CustomCat Reviews

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About CustomCat

CustomCat is a print-on-demand service that allows you to select from a wide variety of products to put your brand and designs on. The products range from T-shirts and hoodies to mugs and handbags. In fact, CustomCat offers the widest variety of handbags of all the other print on demand platforms. They also offer custom apparel and one-of-a-kind personalized gifts, including Activewear.

CustomCat provides a platform for online selling where you can sell hundreds of unique products and eliminate the need for physical inventory using their quick and reliable print-on-demand fulfillment. They also offer brand merchandise outfitting your brand with custom print-on-demand merchandise, no matter what you do.

They have a business-friendly print-on-demand service that brings your product ideas to life. You can create and sell custom products, build your brand, and earn your stripes. They also offer a drop-shipping fulfillment service.

CustomCat has a product catalog of over 200 customizable items, including apparel, wall art, and accessories. There’s no minimum order threshold for printed products. They have three subscription plans, one of which is free.

They have a new printing engine called DIGISOFT® which is engineered to outperform DTG (direct-to-garment) and DTF (direct-to-film), delivering consistent high-quality prints that are more vibrant and durable than any other POD printing method. DIGISOFT® printing is available on T-Shirts, Sweatshirts, Hoodies, Activewear, and Bags.

They have also introduced new products like Vegan Leather Patch Hats, Enamel Camping Mugs, Indoor Doormats, and Tote Bags. These new additions offer more options for customization and selling.

CustomCat is a Detroit-based POD company and has been pioneering print-on-demand fulfillment for over 20 years. They have over 50,000 partners powering their businesses with CustomCat worldwide and produce and ship over 40,000 units daily. They also offer easy integration with your store.

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CustomCat Customer Reviews (5)

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Terry Cardwell
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Jul 25, 2023
Ruby Nixon
Ruby Nixon
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Jul 24, 2023
Edward Maguire
Edward Maguire
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Jul 21, 2023
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CustomCat Customer’s Q&A

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CustomCat Features and Benefits

Here are the key features and benefits of CustomCat:

  • Product Variety: Offers a catalog of 200+ customizable items, including apparel, wall art, and accessories.
  • Print Quality: Prides itself with digital printing technology that allows 1200 dpi resolution on apparel.
  • Integration Options: Integrates with popular eCommerce platforms like Shopify, Etsy, WooCommerce, and BigCommerce.
  • User Friendly Interface: Easy-to-navigate dashboard.
  • Mockup Generator: Allows you to visualize your designs on products.
  • Order Management: Efficient management of orders.
  • Automated Fulfillment: Takes care of printing, packaging, and shipping.
  • Global Shipping: Ships products worldwide.
  • White Label Service: Offers the option to sell under your own brand.
  • Custom Branding: Allows you to add your own brand or designs to products.
  • Bulk Ordering: Supports large volume orders.
  • Real Time Tracking: Provides tracking information for orders.
  • Customer Support: Offers 24/7 production and customer support.
  • Discounts And Promotions: Provides exclusive discounts and promotions.
  • Inventory Management: No need to purchase or store inventory.
  • Payment Processing: Handles payment processing.
  • Analytics And Reporting: Provides insights to help grow your business.
  • Return Handling: Manages returns and exchanges.
  • Sustainability Options: Offers eco-friendly products.

These features make CustomCat a comprehensive solution for print-on-demand businesses. It's a one-stop-shop for creating and selling unique apparel and personalized gifts.

What is the pricing for CustomCat?

CustomCat offers two pricing plans. The CustomCat Lite plan has no monthly fee and is aimed at beginners. The CustomCat plan costs $30 per month, offering discounted prices. For example, a shirt on the Lite plan costs $9 per tee, while on the CustomCat plan, it costs $7 per tee. They also provide a handy Excel sheet listing every product available in their catalog, and the pricing for each. This data can help you minimize costs and maximize your profits. They also charge $3.99 shipping for the first product, with an extra $1.50 for every additional product in the U.S. Please note that the prices are subject to change.

About customcat.com Payment Method?

CustomCat uses the payment source that is in your CustomCat dashboard to charge you the base cost of the items in the order and the associated shipping fees. In order for CustomCat to fulfill your orders, you will need to provide a valid payment method within the CustomCat app. This payment method is used to cover the base cost of the items in the order and the associated shipping fees. Please note that CustomCat is not involved in the transaction between you and your customer.

CustomCat FAQs

FAQ

CustomCat Alternatives

Here are the top 10 alternatives to CustomCat:

  1. Vistaprint: Known for providing professional marketing products and services at an affordable price.
  2. Gooten: A fully automated on-demand print, pack, dropshipping platform and service for ecommerce brands and businesses.
  3. PFL Direct Mail Platform: An end-to-end provider of personalized, automated high-volume flat mail, dimensional mail, and printing.
  4. Moo: Offers a variety of print and design products, including business cards, postcards, and stickers.
  5. Printful: Provides a wide range of printable products that you can add your own brand or designs to.
  6. Spocket: A dropshipping marketplace for US and EU Products.
  7. Printify: Allows you to sell small orders, one at a time.
  8. T-Pop: A fully featured Print On Demand Software designed to serve Startups, SMEs, Enterprises.
  9. Mpix: Another fully featured Print On Demand Software designed to serve Startups, SMEs, Enterprises.
  10. Zazzle: An online marketplace that allows designers and customers to create their own products with independent manufacturers.

These platforms offer similar benefits at competitive prices. They are all great options for those who need new software features or want to try different solutions. Remember to consider factors such as ease of use and reliability when researching alternatives to CustomCat.

FAQ

About customcat.com Prices and Cost?

At CustomCat, they offer a wide variety of products across multiple print methods. The base cost of these products can change, and they provide a handy Excel sheet listing every product available in their catalog, along with the pricing for each. This allows you to sort through every product by name, product number, base cost, or print method.

CustomCat has two cost plans. The CustomCat Lite plan has no monthly charge and is aimed at beginners. The CustomCat Pro plan costs $30 per month, with discounted costs. For example, a shirt on the Lite plan costs $9 per tee, while on the Pro plan, it costs $7 per tee.

The base cost of CustomCat products ranges between $2.34 and $56. You can set your own markup, usually around 20 to 30 percent, and decide how much profit you want to make per product sold.

FAQ

What is CustomCat?

CustomCat is a print-on-demand service that empowers entrepreneurs to bring their product ideas to life. It offers a business-friendly platform for creating and selling custom products, building your brand, and earning your stripes. With CustomCat, you can sell hundreds of unique products and eliminate the need for physical inventory using their quick and reliable print-on-demand fulfillment.

The platform allows you to upload designs and choose products to sell on the web. Once you connect your store and start selling, CustomCat takes care of the printing and shipping to your customers. This means no inventory and no hassle for you.

CustomCat offers a wide variety of customizable items, including apparel, wall art, and accessories. It also introduces new products regularly, such as vegan leather patch hats, enamel camping mugs, indoor doormats, and tote bags.

One of the standout features of CustomCat is its DIGISOFT® Next Generation POD Printing Engineered to outperform DTG (direct-to-garment) and DTF (direct-to-film), DIGISOFT® delivers consistent high-quality prints that are more vibrant and durable than any other POD printing method. DIGISOFT® printing is available on T-Shirts, Sweatshirts, Hoodies, Activewear, and Bags.

CustomCat has been pioneering print-on-demand fulfillment for over 20 years and is trusted by over 50,000 partners worldwide to power their businesses.

FAQ

How do I sign up for CustomCat Pro plan?

To sign up for the CustomCat Pro plan, you need to follow these steps:

  1. Visit the CustomCat homepage and click on the 'Start Selling' button.
  2. You will be prompted to enter your name, email address, and create a password.
  3. Once you sign in, you will be asked to choose one of CustomCat's subscription plans. Select the Pro plan.
  4. After signing up, go to the settings page to fill out your account information. The email is important for communication with CustomCat customer service.
  5. Fill out your payment information with PayPal or a credit card. Any charges will show up on your statement as ‘my locker’.
  6. Begin filling out the remainder of your information and save the new settings.

Please note that the exact process may vary slightly depending on any updates to the CustomCat website. If you encounter any issues, it's recommended to contact their support team for assistance.

FAQ

About customcat.com Popular Products and Services?

CustomCat is a print-on-demand service that offers a wide variety of products for entrepreneurs to put their brand and designs on. The platform is known for its business-friendly print-on-demand services, allowing users to create and sell custom products under their own brand.

The popular products on CustomCat fall into several categories. Apparel includes items like T-shirts, hoodies, sweatshirts, hats, jackets, polo shirts, button-up shirts, tank tops, activewear, pants, women’s apparel, men’s apparel, babies and youth apparel. Housewares include rugs and mats, drinkware and mugs, blankets, ornaments, towels, and wall art.

CustomCat also offers accessories and has recently introduced new products such as vegan leather patch hats, enamel camping mugs, indoor doormats, and tote bags. The platform uses DIGISOFT®, a next-generation POD printing engine, to deliver consistent high-quality prints that are more vibrant and durable than traditional methods.

CustomCat's services are designed to be easy to use. Users can upload their designs, choose products, and connect their store to start selling. CustomCat takes care of the printing and shipping to the customers, eliminating the need for physical inventory.

In summary, CustomCat is a comprehensive platform for entrepreneurs looking to sell custom products online, offering a wide range of products, easy integration, and high-quality printing.

FAQ

How long does it take to ship products from CustomCat?

CustomCat offers several shipping methods. The Economy method, which is the most cost-effective, has an average transit time of 2-6 business days within the contiguous United States. However, these transit times are not guaranteed and may increase during the Winter Holiday season. The Ground shipping option's transit time depends on the proximity to Detroit, MI. For Two-Day shipping, your package will be delivered within two business days after production is complete. Overnight shipping means your package will be delivered the next business day after production is complete. Please note that due to the COVID-19 pandemic, transit times for all these methods are not guaranteed. Generally, orders are fulfilled within three days.

FAQ

Can I use my own designs on CustomCat's products?

Yes, you can use your own designs on CustomCat's products. You can upload your designs and choose the products you want to customize. Once you've uploaded your designs, you can apply them to any of the hundreds of products in their catalog. This includes apparel, accessories, drinkware, and housewares. After creating your custom products, you can either order them for yourself or export them to an online store for your customers to purchase. CustomCat handles the printing and shipping to your customers. This means there's no need for you to keep inventory. You purchase products as you sell them and keep all the profits from your sale. CustomCat also offers personalization options, allowing your customers to add texts, change the color, and add their own clipart, images, or artwork to the designs you've added. This makes it easy for you to offer personalized designs from any design in your Design Library.

FAQ

Can I use PayPal as a payment method on CustomCat?

Yes, you can use PayPal as a payment method on CustomCat. They accept all major credit and debit cards, including Visa, MasterCard, American Express, & Discover, along with PayPal & Payoneer. You can add or update your payment method from within your CustomCat Settings at any time.

FAQ

customcat.com Return Policy?

CustomCat has a return policy that guarantees their workmanship 100%. If there are any defects or errors on their part, they will provide a replacement at no charge. To request a replacement, you need to submit a customer support request with a photo of the items in question.

As for their shipping policy, CustomCat offers various shipping methods. The cost to ship each item and the delivery time depends on the chosen method. They also deliver to various countries. If you don't update the information on the shipping label, there might be certain consequences. They also have guidelines on what to enter as the return address in your account. Most orders are processed in 3 business days or less. Please note that the transit times for Economy and UPS 2nd Day shipping methods are not guaranteed due to the COVID-19 pandemic. If you choose Ground Shipping for Alaska, Hawaii & Puerto Rico, you will automatically be upgraded to 2-day shipping and charged the 2-day shipping rate as Ground Service is not available to those destinations. Orders that utilize Ground shipping cannot be delivered to a PO Box.

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